Reception & call operator audit / outsourcing

IMPERIA KADROV’s unique service will make the reception secretaries and call operators work more efficient.

• Together with our consultant you will decide the day, time and legend of а “mystery visitor’s” presence.
• The consultant will attend your office and act as regular visitor, carefully observing and analyzing your secretaries’ work.
• The consultant(s) will stay at your office as long as needed to reveal possible problems and disadvantages of your reception secretary operation.

IMPERIA KADROV will summarize collected information and give recommendations how to improve the quality of the reception secretaries’ work. In addition we can carry out all the improvement measures – from personnel training to complete reception staff outsourcing.

Reception staff outsourcing

Reception staff outsourcing is a complete service set to organize proper, efficient and reliable work of your company’s reception desk. Staff outsourcing will let you avoid ALL the difficulties and inconveniences connected with reception personnel search, employment and payroll.

Please, address your questions and requirements to Customer service department.